Welcome to the Let's Help Ukraine website (“we”, “our”, “the organization”). These Terms and Conditions of Use (“Terms”) govern your access to and use of this website (“Site”) and all services offered on it.
By accessing and using this Site, you (“User”, “you”) fully agree to these Terms. If you do not agree with any part of these Terms, you should immediately stop using the Site.
2. Purpose of the Site
This Site is intended to:
✅ Provide information about the activities of Let's Help Ukraine;
✅ Facilitate the collection of financial and material donations for humanitarian aid;
✅ Provide a communication channel for those interested in contributing or learning more about the organization.
3. Conditions of Use
By using this Site, the User declares and guarantees that they:
✔ Have the legal capacity to accept these Terms and comply with all provisions;
✔ Will provide true, complete, and up-to-date information in any contact or donation forms;
✔ Will not use the Site for illegal, fraudulent, or harmful activities that may damage the organization or third parties;
✔ Will not attempt to access restricted areas, internal systems, or perform any activities that could compromise the Site's security.
If any misuse is detected, Let's Help Ukraine reserves the right to restrict or suspend the User’s access to the Site without prior notice.
4. Donations
4.1. Donation Methods
Let's Help Ukraine accepts donations through secure methods available on the Site, including:
- Bank transfers to official organization accounts;
- Credit/debit card payments processed through secure third-party platforms;
- Other payment methods available on the Site.
4.2. Processing and Security of Donations
✔ Donations are processed through reliable third-party providers that adhere to high-security standards.
✔ Let's Help Ukraine does not store donors’ banking or credit card information.
4.3. Refund Policy
⚠️ All donations are voluntary and NON-REFUNDABLE, except in exceptional cases subject to review. If a donor makes an error in their donation, they may request a review within 7 (seven) calendar days of the transaction by contacting [Let's Help Ukraine].
5. Data Protection and Privacy
The collection and use of Users' personal data are governed by our Privacy Policy, available on this Site.
In summary:
✔ Data collected on the Site WILL NOT be sold, shared, or traded with third parties without the User’s consent;
✔ We implement strict security measures to protect User-provided information;
✔ Users can request deletion or correction of their data at any time.
6. Intellectual Property
✔ All content on the Site, including text, images, logos, graphics, and audiovisual materials, is owned by Let's Help Ukraine or used with permission.
✔ Reproducing, modifying, distributing, or using the Site’s content without authorization is strictly prohibited, except with the express consent of the organization.
Unauthorized use may result in civil and criminal penalties, as provided by applicable law.
7. Third-Party Links
The Site may contain links to third-party websites. These links are provided for User convenience only.
✔ Let's Help Ukraine is not responsible for the content, security, or privacy policies of external sites;
✔ Users assume full responsibility when accessing any external links from this Site.
8. Liability and Warranty Disclaimer
✔ Let's Help Ukraine makes every effort to ensure the information on the Site is accurate and up-to-date, but cannot guarantee the absence of errors or inaccuracies;
✔ The organization is not liable for:
- Site unavailability due to technical failures or maintenance;
- Direct or indirect damages resulting from the use of the Site or decisions made based on its content;
- Cyberattacks or other security incidents beyond our control.
The User acknowledges that the use of the Site is at their own risk.
9. Changes to Terms
We may modify these Terms at any time to ensure compliance with new laws or improvements to the Site.
✔ Changes will take effect immediately upon publication on the Site;
✔ Users should periodically review these Terms to stay informed.
10. Applicable Law and Jurisdiction
✔ These Terms shall be governed and interpreted in accordance with the laws of the country in which Let's Help Ukraine is registered;
✔ Any disputes related to the use of the Site shall be resolved in the competent courts of the organization’s jurisdiction.
11. Contact
If you have any questions about these Terms and Conditions, please contact us at [ Let's Help Ukraine ]
